The Experience Maker Book Is Here!

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The Experience Maker
The Experience Maker Book Is Here!
By Dan Gingiss • Issue #20 • View online
Over the years of working in Corporate America and then as a customer experience consultant and coach, I’ve noticed that most businesses have what I call a “leaky bucket”.
They spend all their time, energy, and money on acquiring new customers at the expense of their existing customers that got them to that point. Without those existing customers, there is no business!
So, why not focus those same resources on providing your existing customers with a remarkable experience? When you do this, your customers will become your best marketers and plug that “leaky bucket” by helping you acquire new customers.
In my book, The Experience Maker, I will show you exactly how to do this in your own business, so you can stop “leaking” and start WOW-ing your customers, new and old… CONTINUE READING

Order The Experience Maker on Amazon!
The Experience Maker is available in hardcover, paperback, and e-book.
The Experience Maker is available in hardcover, paperback, and e-book.
Read
Midwest Book Review: September 2021
Top Books CX Leaders Should Read in 2021 - Uniphore
Watch
Watch Dan's Appearance on Shep Hyken's "Be Amazing or Go Home" TV Show!
Watch Dan's Appearance on Shep Hyken's "Be Amazing or Go Home" TV Show!
Listen
Experience This! Podcast
How to Create a Memorable Customer Experience: A Conversation with CX Guru Dan Gingiss
Attend
Morgan James Publishing Virtual Event
Customer Service Revolution
Attention Businesses!
There are some incredible, limited-time packages available for business who want to share The Experience Maker book with their employees, clients, or both!
Large Corporations: Choose Your Bundle Experience
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