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Customer Service in an Evolving Events Industry

The Experience Maker
Customer Service in an Evolving Events Industry
By Dan Gingiss • Issue #13 • View online
Many countries experienced lockdown over the past year and that’s the reality of the global experience now. The hybrid event format is fixing that in terms of giving people the ability to be present. So although that’s a transition, it has also given companies time to think about how they really want to do things moving forward…. KEEP READING

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SummerSlam to air live in theaters for the first time ever https://t.co/MtcLEqL43B via @WWE

--> This is a great example of a new and unique #customerexperience, in this case allowing more fans to see the event "in person" with other people. Congrats to @ANDLEVINE & the team! https://t.co/FRAzYCto7Q
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