Many countries experienced lockdown over the past year and that’s the reality of the global experience now. The hybrid event format is fixing that in terms of giving people the ability to be present. So although that’s a transition, it has also given companies time to think about how they really want to do things moving forward…. KEEP READING
Check out the incredible bonuses included with bulk orders of 25 or more books! Pre-order The Experience Maker for all of your employees to get everyone on the same page (pun intended) when it comes to customer experience.
Don’t miss the Top-Rated Customer Service Conference in North America! If you work in customer service, customer experience, or even marketing, you should definitely attend! Plus, you get to see Dan keynote on the main stage.
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