The Experience Maker
By Dan Gingiss
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4 Contact Center Trends For A Better Customer Experience
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When It’s Time For The Customer To Pay, Make Paying An Experience
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My Gift to You on the 1-Year Anniversary of 'The Experience Maker' Book!
This week only: The Experience Maker e-book is on sale for just 99 cents!
When A Company Makes A Mistake: How Intuit Rebounded By Listening To Its Customers
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Customer Experience In A Recession
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Could NPS Detractors Be A Good Thing? New Evidence Says Yes.
Check out this surprising new study.
10 Ways To Turn Your Next Event Into A Remarkable Experience
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When A Customer Wants To Cancel
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Being Responsive To Customers Is The Secret To Loyalty
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Why a ‘404 Error Page’ is an Opportunity for an Experience
If you are planning a conference, client event, sales kickoff or corporate leadership meeting, Dan would like to talk with you!Dan's fun, inspirational, and educational content will leave the audience ready to go back to work and start doing things differentl…
Why The Auto Industry Is Losing Customers Despite Vehicle Shortages
With live events making a triumphant comeback, calendars are filling up! If you are planning a conference, client event, sales kickoff or corporate leadership meeting, Dan is your man for creating an unforgettable experience filled with inspiration, engagemen…
How To Stand Out From The Crowd
Whether you’re planning for a spectacular conference, meeting or corporate event, we know you have many choices for your next keynote speaker. None will be quite like Dan, and here’s why.Dan Gingiss is an international keynote speaker who believes that a rema…
This Is Personal: Highland Park Is My Hometown
Your regular weekly newsletter will return next Tuesday.
Why Extraordinary Experiences Don’t Have To Be Expensive or Complicated
Help spread the word! Share this newsletter with a friend or colleague and get a free e-book copy of The Experience Maker book! Just have them subscribe and then email me at dan@dangingiss.com.You're still here? It's over. Go home! Go!
Your Website's Search Bar: What Are People Searching For?
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Why It Pays To Embrace The Middle in Politics and Business
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Why Language Is Critical In Customer Experience
Although The Experience Maker Live Show is no longer in production, you can binge-watch more than 100 episodes on my website or on my YouTube channel.
Being Witty In Your Product Offerings Will Make You More Memorable
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What Makes An 'Amazing' Customer Experience?
Experience This! will be on hiatus until the fall, but we'll be back for an epic Season 10 on September 6. We have unique and mutually beneficial partnership opportunities available that go way beyond typical sponsorships. Please email dan@dangingiss.com for …
Know Your Audience For A Better Customer Experience
Zoho Desk is giving $100 in Zoho Wallet credits to explore the world of intelligent support and contextual CX. Try everything Zoho Desk offers with no strings attached. From smarter automations to intuitive AI, the possibilities are endless. Use these credits…