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Is empathy the answer?

Hello! Even though writing this without anyone to send it to would be much funnier, I'm very happy yo
Design With
Is empathy the answer?
By Tyler Gindraux • Issue #4 • View online
Hello! Even though writing this without anyone to send it to would be much funnier, I’m very happy you’re here.

Text: This Week
Text: This Week
In the “design world,” the term empathy takes up a lot of space. Empathy is often listed as a nice-to-have skill in job descriptions. There are even how-to blog posts claiming to teach empathy in a few simple steps.
I think what seems off, is the way we talk about empathy as a tool, not a mindset (speaking of mindsets). Empathy isn’t something we pull out of our back pocket when we need it, it’s a way of being.
There’s a lot to unpack here, because empathy overlaps with many topics relevant to participatory design, like power and lived experience. All of which, we’ll discuss in-depth. For now, here are a few takes on empathy…
Text: "While we might feel good about exercising empathy for people with lived experience, empathy alone doesn't pay bills, interrupt disadvantage or reduce isolation." Kelly Ann McKercher
Text: "While we might feel good about exercising empathy for people with lived experience, empathy alone doesn't pay bills, interrupt disadvantage or reduce isolation." Kelly Ann McKercher
Thanks ✿
Thanks to Ammar, I learned that it was difficult to notice the quote at the end of the newsletter (especially if you’re reading on a phone). Hopefully its presence is more notable now. See you all soon!
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Tyler Gindraux

This weekly newsletter is curated by Tyler Gindraux, a researcher and service designer based in London, UK.

Design With encourages conversation while building a community of designers who are interested in participatory approaches to urban planning, service design, and user research.

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