We also talked about weather mats and heavy doors and other things that can be a challenge to negotiate even if you’re not using a cane or walker or wheelchair, but the other kind of trip, by air, comes in the beginning. Give it a listen, and subscribe even!
My goal is to close my Southwest Rapid Rewards account, which is really my only recourse at this point. Given their ineptitude handing their passengers, and their various administrative issues getting planes into the air on time if at all, I say good riddance!
Well, I will say that as soon as possible. If you’re a Rapid Rewards member, log in to your account and try to find anywhere a mention of closing your account. You cannot. There is no way to close your account. Even if you call their voice number shown in your profile (to make changes to your profile, call this number… it’s their main number anyway), if you need to close your account you’re going to have to call Dallas…
This is more disappointment, but I have to say, since I first started flying SWA some time after August 1989 between ONT and PHX (that is, the college years), I have not liked it. Now that I’ve taken the FlixBus between Vegas and Phoenix, I can say that SWA is on par (though more expensive). I have a kindle, I’m fine with taking some time to read and relax.
Having flown more than 100 segments per year when I was traveling for Intel, I am completely comfortable with long flights, layovers, and the challenges of passenger life… unfortunately, people who fly SWA are not, and in my case, I suppose I was lucky the trash family I encountered was all talk and no brains. Southwest, though, has no excuse, and so we are done.