为什么 Gmail 的智能回复更令人焦虑？
如果你在 Gmail 里使用英语发送邮件，那么你可能会遇到 Gmail 的智能回复「Smart Reply」，这是 Google 宣称的一项减少用户邮件焦虑的新功能，但它真的让用户变得轻松了吗
The optimistic promise of technology is that it allows humans to focus on what really matters, to be “more human.” Farm technology freed most workers from agrarian labor, then manufacturing technology freed more workers from the factory, and thus the labor force has slowly climbed Maslow’s hierarchy toward advanced health care, fine dining, entertainment, and yoga instruction.
But email automation does something quite different. Rather than free people from drudgery so that they can focus on themselves, it directs users’ focus to the very fact of their banality, their robotic tendencies. It says: Ha ha, you email like a droid. I mastered your pathetic email-response style, and it only took me like a second, dweeb. That is, at least, the voice of my own existential angst.