It’s Monday morning, and, according to my calendar, Zoom is the flavour of the week. Like last week, and the one prior, too. I bet yours is no different. This is because Zoom works for meetings; it’s clunky but effective.
However, the Zoom service is not perfect for teaching kids or managing healthcare appointments.
My friend Andy is a teacher in Knightsbridge. One of his pupils, who he now teaches via Zoom, changed his screen-name to ‘connection lost… reconnecting’ so he would never get asked questions. He never did; Andy discovered the misdemeanor after 6-months of class-absence.
In the health space, Zoom’s creaky security track record
makes some organisations nervous of using it to share sensitive information; which is why the local authorities we speak with prefer Teams as a matter of policy. It’s why BoJo has stopped using it for Cabinet meetings.
Nevertheless, the medical and surgical equipment company Hospital Services Limited
(HSL) has just signed a Zoom partnership deal to build virtual care services for clinicians and patients.
This is significant because it is big-tech creeping into the health and care space.
McMaster [Head of Telehealth] said HSL will target the service to trusts, hospitals and regional healthcare groups across the UK and Ireland. The service has been rolled out to Northern Ireland’s Western Health and Social Care Trust at Omagh Hospital, where it is expected that 30 per cent of outpatient consultations will become virtual as a result.