Call Theory Braindump

By Patrick Labbett

Security, infrastructure , technology, telecom, tools, insights, customer service, and shared frustrations with the call center and answering service industries in mind.

Previous issues

Call Theory Braindump - Issue #5

Call Theory Braindump - Issue #4 - Fairly Urgent Cisco Vulnerabilities

Call Theory Braindump - Issue #3

#2

Aug 6, 2022

Call Theory Braindump - Issue #2 – This year I moved heavily into doing Managed Services for call centers - a step-up from the break/fix
#1

Aug 5, 2022

I'm moving newsletter platforms. – Trying something new.I'm consolidating my online presences and decided to use a Twitter tool called R