Following is a taste, though I suggest taking a few minutes to read the whole thing, even if you’ve done so before.
The most important thing you need to know going into any discussion or interaction with a big company is that you’re Captain Ahab, and the big company is Moby Dick.
Captain Ahab would never be able explain to himself or anyone else why Moby Dick would do whatever it was he’d do.
The behavior of any big company is largely inexplicable when viewed from the outside.
I always laugh when someone says, “Microsoft is going to do X”, or “Google is going to do Y”, or “Yahoo is going to do Z”.
Odds are, nobody inside Microsoft, Google, or Yahoo knows what Microsoft, Google, or Yahoo is going to do in any given circumstance on any given issue.