Exhibit A: Yelp
My friends at Yelp went through a brutal layoff last week. My heart goes out to all involved. Based on what I can see from the outside, I’m impressed with the clear and classy communication. This published letter from Jeremy
clarifies the rationale, timing, numbers and benefits… all with a healthy dose of empathy.
BTW, if you’re hiring: many well-trained Yelp salespeople and others are now available.