If you enjoy Book Freak, please spread the word by 1) clicking the thumbs up icon at the bottom of the newsletter, and 2) clicking the Twitter and Facebook icons to share the newsletter with your followers.
What topics would you like me to cover in a future issue? Let me know: email@example.com.
“It all starts with the universally applicable premise that people want to be understood and accepted. Listening is the cheapest, yet most effective concession we can make to get there. By listening intensely, a negotiator demonstrates empathy and shows a sincere desire to better understand what the other side is experiencing.”