Facebook didn’t used to suffer many leaks from staff, but now leaks, and increasing press and public scrutiny, is impacting morale.
“How to stop morale’s downward momentum will be one of Facebook’s greatest tests of leadership. This isn’t a bug to be squashed. It can’t just roll back a feature update. And an apology won’t suffice. It will have to expel or reeducate the leakers and those disloyal without instilling a witch hunt’s sense of dread.”