Here’s one thing I learned from this great podcast episode about communication
: It’s been found that if you read
an opinion you don’t agree with, you’re more likely to think the author of the text doesn’t agree with you because they’re stupid/they don’t understand the core concepts.
But if you hear
someone saying that same opinion in their own voice, you’re more likely to think they disagree with you because they have different perspectives and experiences.“
“One of the best ways to create that understanding and that empathic bond, is to hear someone’s voice”
Think of the implications of this today – we’re always texting and emailing instead of talking on the phone. “If the voice is what allows us to humanize one another, and we’re not hearing each other’s voices anymore, then, of course, we’re going to hate each other”