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🗝 NEWS - Amazon Lowering Fees on Low Priced Items; Dealing with Product Complaints; Damaged FBA Merchandise; Drive External Traffic to your Listing

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🎙NEW PODCAST EPISODE - Dealing with Product Complaints Product complaints are going to happen. There’
 
April 25 · Issue #12 · View online
The Amazon Insider
🎙NEW PODCAST EPISODE - Dealing with Product Complaints
Product complaints are going to happen. There’s no way around it, not everyone will like your product. Customers might say they don’t like the color, they don’t understand how to use it or it doesn’t fit right. Whatever the complaint may be, you need to have a strategy to handle it.
Listen now on KeywordPodcast.com, iTunes and Stitcher. 🔊

NEWS - Amazon Email Informing Sellers About Reducing Fees on Low Priced Items
Dear Seller,
We are offering you a referral fee discount to help you add low-priced selection that is not available on Amazon.com. To be eligible for this promotion, ASINs must fulfill the following criteria:
1. The total sales price is $7 or below. The total sales price includes the item price and any shipping or giftwrap charges.
2. You have created the ASIN between April 10, 2018 (PST) and August 15, 2018 (PST)¹.
3. The item is not listed in Grocery or Media categories.
For items with a total price of $3.50 and below, you will get a discount of $0.50 on the referral fee. For items with a total sales price of $3.51 to $7.00, you will get a discount of $0.30 on the referral fee.
For example, on categories that have a $1 minimum fee, you will pay a fee of $0.50 on eligible ASINs priced $3.50 and below, and a fee of $0.70 on eligible ASINs priced between $3.51 to $7. See below for more examples of how to calculate your fee in GLs for eligible items with a 15% referral fee and a $1 minimum fee.
1. When the total sales price is $3.50, the current fee would be $1.00, and the discounted fee will be $0.50, a savings of 50%.
2. When the total sales price is $5.00, the current fee would be $1.00, and the discounted fee will be $0.70, a savings of 30%.
3. When the total sales price is $7.00, the current fee would be $1.00, and the discounted fee will be $0.70, a savings of 30%.
You will get a discount on qualifying sales through June 15, 2019 (PST). The discount will be applicable to sales within 7 days after you list an eligible item¹.
To add new offers, visit the Manage Inventory page in Seller Central: https://sellercentral.amazon.com/inventory
Thank you for selling on Amazon,
Amazon Services 
WEBINAR REGISTRATION - Increase revenue with great customer service
What happens when your merchandise is damaged at the warehouse?
PODCAST - Dealing with Product Complaints
Amazon to Waive FBA Removal Fees Thanks to LTS Fee Changes - EcommerceBytes
Amazon Terms of Service - Prohibited Seller Activities Explained
8 Common Amazon Seller Pitfalls |Evolved Commerce
PODCAST - Why Sellers Should Consider Outsourcing Customer Service
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More Insights for your Amazon Business
Amazon Could Do More to Assist Its Merchant Partners: Gadfly - The Washington Post
How to Drive External Traffic to Amazon (The Right Way) - CPC Strategy
Amazon Makes It Easier for Foreign Shoppers to Buy US Goods via Mobile - EcommerceBytes
How Much Money Do I Need To Sell On Amazon? The FBA Guide [2018]
One Click Retail – ASIN Insider: Natural Products
4 Amazon Seller Success Stories You Won't Believe - CPC Strategy
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