Overall a quiet week for Amazon that showed the company is still refining its retail strategy as it closes all its pop-up entities across 21 states. No big announcements, but lots of smaller blips that paint the darker picture.
Proving utility wins over ethics yet again, Amazon’s reputation is steady at #2 (down from #1), which, as Axios points out could be “because customers hold a different set of expectations for what is essentially a store, compared to a platform like Facebook or Google where people mingle, share and argue.” Fair but still, come on people. Expect some privacy issues down the line but really, Amazon looks like it can do no wrong, especially in the UK.
Despite the dip, Amazon is still riding high in the UK with 84% using at least one of the services Amazon provided in 2018. Although the seas could get choppy if more countries adopt the 3% tax that France just slapped on big tech (something the UK’s Culture Secretary has hinted at). Fear not for the smiling cardboard abuser, Amazon is a big proponent of lobbying (see image above) and outspent most of its big tech rivals last year, throwing $14.2m, a record for Amazon, at different organisations according to Bloomberg
One glimmer of hope for the future could be news out of Philadelphia
where they have just banned Cashless stores (aka Amazon Go) in a bid to avoid Amazon getting a stranglehold over other retailers. A move that could gain traction with other states and countries if local authorities and governments want to slow Amazon’s progress in this area quickly and easily.