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Digital first? Store first? What does the future hold... ✨ :OMNI|link

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June 25 · Issue #183 · View online
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Happy Friday! The mystery surrounding post-pandemic customer experience - what customers want and now expect from brands - is starting to unfold on the global stage. Which leaves brands guessing… will the customer value a store-first experience more, or should investments be made in digital-first, or some combination of the two? No matter the strategy you choose, you’ll have to think long and hard on the technology that enables both critical channels. Read On!

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