Building a business is tough. You have to build a client base. Then you need internal capacity to fulfill their needs. What hurts the most is when you have delivered everything to your customer and they are late in paying you! This means you have to find time and energy in chasing them up for the outstanding amount and run the rest of the business at the same time. What’s more is that these are your clients - so if you overstep the mark you may loose their future business. So what can you do? The video talks you through some simple steps that can help.