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Niceness is up for interpretation. In some companies, niceness is the equivalent of giving in to something that might be ineffective, or even wrong, just so you’ll be perceived as a team player or to rack up IOUs for something you’ll want farther down the line. Companies that nurture this definition of niceness send a signal that mediocrity is just fine. It can get worse. Under the cover of niceness, satisfaction with mediocrity creates the perfect condition for treachery. Better to blend candor with compassion, encouraging everyone to learn to take no for an answer. That’s nice.

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Mary Trigiani

The Newsbrief features items Mary clips from the news.

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