Customer service is the new marketing, and it’s the new sales engine. Some organizations, large (Amazon, Apple, Patagonia) and small already understand this. Here’s how this can work for your company as well.
The key figuring this out is by not thinking of it as an either/or scenario, but that automated and human interactions should be a one-two punch at each touch point of your sale.
Want your content in the Outside Sales RoundUp?
We love featuring content sent to us by readers! If you have content that you think our readers could benefit from, then email a link to firstname.lastname@example.org to be considered for next week’s newsletter.
Did you enjoy this issue?
If you don't want these updates anymore, please unsubscribe here.
If you were forwarded this newsletter and you like it, you can subscribe here.