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March 28 · Issue #12 · View online
Insights for product leaders on applying design thinking, data science, lean startup, and agile principles to develop great product teams and product growth strategies.
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If you’ve ever wondered why they say culture eats strategy for breakfast, then you probably haven’t seen firsthand how frustrating it is when a company has a good strategy but fails to execute. I’ve had the pleasure of working at a scaling company that made Glassdoor Best Places to Work list 3 years in a row. I’ve also had the immensely educational experience of working at a company that was churning and burning employees so much that one recruiter recently told me “people are jumping from the windows to get out of there.” After these experiences, I believe very strongly in the importance of intentional culture. At the end of the day, it doesn’t matter how great your vision and plans are if the organization cannot get it done. You can achieve some success without a good culture, but it won’t last. So, what to do? Be intentional. Assess what your culture is, and think about what you want it to be. Here are some of my favorite articles on culture, from the big picture view to the little things.
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Is Cultural Debt Hurting Your Organization's Growth?
This article is from Peter Phelan, who I had the pleasure of seeing in action at both MediaMath and Shutterstock. Now he’s a culture consultant, and here he writes about a common problem, especially in scaling companies: cultural debt.
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Is group chat making you sweat?
Culture isn’t just what we say it is - it’s what we do. It’s how we communicate and what we expect of each other. And in the modern company, that often includes how we use group chat. This article from Jason Fried of Basecamp was so good, I wanted to shout it from the rooftops.
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Company culture: it's in the little things
When designing a culture (which is a continuous process), there’s no micro interaction too small not to consider. Of course, you can’t control every communication, but you can lead by example in your own micro interactions and by creating a pathway for others to follow.
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I’m excited to announce two upcoming web events where you can talk with me about your product challenges:
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Product Management Live Chat with the Product School
Join me on April 3rd for a Slack AMA hosted by the Product School.
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Live Webinar: The 5 most common challenges to making evidence-based product decisions
The best products are made when the risky decisions, from stories to strategy, are backed by data. Join me on April 18th for a talk and live Q&A about driving evidence-based product decisions.
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H2R Product Science, New York, NY
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