✈️ Changing or cancelling flight tickets
If your fare rules or travel insurance allow you to cancel the tickets or change the travel dates, now is a good time to do this. If you need some sort of confirmation from us that the change of tickets is due to re-scheduling of the event, we’re here to help – just email us.
If your fare is not flexible BUT you think the airline might still refund the tickets once the quarantine measures kick in on your end or on our end, please let us know and we’ll forward to you the official announcement once it comes through (e.g. Aeroflot was refunding any tickets to China in January, regardless of the fare class, once the quarantine was declared).
❌ Cancelling participation
We offer 100% refunds to anyone who would like to cancel the participation in the Summit being re-scheduled to November within the next 30 days, i.e. until April 1, 2020 –just send us an email, and we’ll process within a day or two!
Important: if you would like to cancel, then we kindly ask you to cancel within this period and not later – because we have a number of people on the waitlist plus a number of people who couldn’t attend in April but can attend in November. As we’re fully booked, we’ll be immediately allocating the seats that become available.
🈳 New registrations for November dates
If you could not attend at the end of April, but the new November dates look good: please email Alma to start the registration process.
Aside from people who had conflicts of schedule due to Labour Day or court hearings, we also have our favourite part of Summit’s scheduling issues: pregnancies! 🍼 At least 6 community members currently expect a baby in the coming months, and the re-scheduling will either allow or disallow them to come. Please get in touch with Alma, so that we can coordinate together!
❌ Cancelling hotel bookings
All of the hotel rooms that are booked directly with the hotels using the special event rates, are 100% refundable (we really appreciate the flexibility and the cooperation of our partner hotels Kempinski, PACAI, Shakespeare, Artagonist and VILNIA).
If you will be cancelling your participation and you had a hotel booked through us (i.e. we know the name of the hotel), then we will reach out to the hotel on our own, to also cancel the room.
📆 Changing hotel bookings from April to November
Good news: if you’re attending the Summit on the new dates in November, then we’re automatically re-scheduling your hotel stay to the same hotel and the same type of room as in your original booking: if you booked for, say, April 29 – May 1, then we’re moving the booking to November 4 – November 6, and so on.
In the coming two weeks, you will receive an email from us with the confirmation of your adjusted hotel booking. Please let us know by way of response if you would want to adjust the dates in any way.
📗 Attendee Book 2020
If your personal page hasn’t been edited and approved yet, please work with Mindaugas on finishing this process in the coming few days. We will finalise the layout and run the printing tests during March and April.
The actual manufacturing is scheduled to happen during the month of October, so just to be sure that any changes in positions or companies are reflected, we will reach out to every attendee one more time – 6 weeks prior to the event – to make sure that the Attendee Book remains current.
🥘 Formal Dinner 2020
We’re going ahead with the invitations (current bookings: 70% done!) so that we can lock down the tables. We will publish the list of tables on the web site by end of March, once the bookings are complete. And in case of cancellations, we’ll do our best to suggest alternative guests.