So where are the opportunities in Galway? And what does pivoting mean? It basically means changing career, and how to go about it, based on your situation. There are three elements, Geography, Industry and Skillset.
Galway has many industries, for today I’ll focus on the ICT ( Information CommunicationTechnology) scene(
See Newsletter 16) Many of the Software companies have roles in Customer Service/Sales/Technical support/software Engineering.
If you are currently unemployed , in an “at risk” job or receiving COVID-19 payments, check out
these free online courses. Particularly the Customer Service Course sounds interesting .It’s a QQI Level 5 Minor Award course will help you to develop your knowledge, skills and ability in delivering a strong, positive customer experience in your workplace. Go and enquire:)
Some companies offer certification after taking their courses, here are a few examples :