As always, keep an eye on the Powerthon YouTube Channel, they published the videos from the latest Field Service bootcamp and they are organizing one about Portals that will be held September 5th.
A “slug” is a replacement parameter which allows us inject data parameters into macros etc. Slugs can be really useful to help you personalise how an agent operates.
In the twelfth episode we wonder what is Project Oakdale, talk about double scoops, creating your own personal brand, Google Web Stories, enabling Wave 2, and lots of singing and dancing with musicals!