Some days ago John Gravely, entrepreneur and founder of well known ISVs like ClickDimensions, passed away. You can find an article here. I never met John Gravely in person, but this doesn’t change the impact of what he worked on still has on my professional life. It seemed right to write these few lines to remember him.
Merge operation changed, you will see the message “The selected records will be merged in the background while you work. For additional information, see Asynchronous Processing of Cascading Transactions.”, what does it mean?
Omnichannel for customer service gives us two survey options, one being a pre-chat survey the other being a post chat survey. In this post I will complete a review of the new post chat survey capability.
The recently enabled ability to reach out directly to Azure SQL from Sandboxed CDS Plugins makes it now possible to create a SQL Virtual Entity Data Provider without the need to create an intermediate service to serve that data using OData or other API protocols.